Understand how Clean Health Wise collects, uses, and protects your personal and health-related information.
Last Updated: November 2026
We may collect personal, contact, appointment, insurance, and health-related information that you voluntarily provide through consultations, forms, appointment requests, or other services. Information is collected only when reasonably necessary to provide appropriate healthcare, wellness support, administration, and related services.
Collected information may be used to schedule appointments, coordinate healthcare services, maintain appropriate records, support treatment, process payments, assist with insurance guidance, respond to enquiries, provide service communications, meet legal obligations, and improve the quality and safety of our services.
Our website may use essential and optional cookies to maintain functionality, remember preferences, improve performance, support security, and understand general website usage. You may manage or disable non-essential cookies through your browser settings, although disabling essential cookies may affect certain website features.
We use reasonable administrative, technical, and physical safeguards to protect personal and health-related information from unauthorized access, misuse, alteration, disclosure, or loss. These measures may include encryption, access controls, secure infrastructure, monitoring, backups, confidentiality requirements, staff training, and periodic security reviews.
Essential communications concerning appointments, healthcare services, reminders, billing, and treatment updates may be sent when necessary. Optional newsletters, wellness information, and promotional communications may be discontinued at any time through available unsubscribe options or by submitting a communication preference request.
We may work with trusted healthcare providers, diagnostic facilities, technology providers, payment processors, communication platforms, analytics services, and insurance partners when necessary to deliver requested services. Such providers receive only reasonably necessary information and are expected to maintain appropriate confidentiality and security protections.
Depending on applicable law, you may have rights to access, review, correct, update, or request a copy of certain personal information. You may also request deletion, restriction, portability, or withdrawal of consent where legally permitted, subject to applicable retention requirements and identity verification.
We do not sell personal or health-related information to advertisers or use clinical information for targeted advertising. Information may be shared when necessary to provide healthcare services, coordinate treatment, process payments, comply with legal requirements, or protect the safety and vital interests of individuals.
Personal and health-related information is retained only for as long as reasonably necessary to provide services, maintain required records, meet legal or regulatory obligations, resolve disputes, and fulfill legitimate operational requirements. Retention periods may differ depending on the information involved and applicable requirements.
We may update this Privacy Policy when our services, technologies, privacy practices, or applicable requirements change. Revised information will be published through this website. Where appropriate, significant changes may be communicated through available channels so users have an opportunity to review the updated policy.